First impressions are important. They’re important on dates, they’re important in real estate, and they’re certainly important in marketing. Simply put, your potential customers or clients will very quickly form an opinion of your business, and if it’s a negative one, you may never have the chance to correct it.
That’s very pertinent to any discussion of website user experience, or UX. There are some complicated definitions of UX we could give you, but ultimately, it’s just a matter of making your visitors feel welcome and make the effort to improve your website. Good UX means your page is readable, it’s easy to navigate, and it helps the visitor locate whatever information he or she seeks.
UX matters for your first impressions, and good UX can underscore the professionalism of your firm. What’s more, UX is a big SEO ranking factor. All of this is just to say that it’s well worth investing in a positive UX for your law firm’s website—but how to improve your website?
6 Tips for a Better Website UX
Here are some simple ways your firm can improve website UX today:
- Make sure the content on each page is broken down with appropriate headings and subheadings. This not only makes it easy on the eye—nobody really wants to see one long, unbroken block of text—but it also means that someone who’s just skimming can very quickly get a feel for what your content is about, and zero in on the section that’s relevant to them.
- Add original images to your site. What do we mean by original, exactly? Well, basically, we mean not stock images. Most Web users can immediately identify these generic pics, and it can be a major turn-off. Whenever possible, have original graphics designed and unique photos taken for your firm’s site.
- Be certain that there’s white space throughout your website. That means margins. It means a little breathing room between text blocks and images. It means not filling every single square inch of online real estate. Simply put, white space is vital for making your site readable. Without it, you’re just offering your visitors a headache.
- Double and triple check that your site is optimized for mobile users. These days, most sites are, but you don’t want to leave this to chance. See how the site looks on all device types and on various browsers. If it’s hard to read, requires a lot of scrolling, or loads too slowly, that’s reason enough to get under the hood and do some retooling.
- Speaking of loading times… it’s best if your site loads in two or three seconds, tops. If it doesn’t, visitors will get frustrated and head elsewhere. Loading time is a huge
component of positive UX, and something your firm should definitely explore.
- Finally, spend some time combing your site and making sure there aren’t any dead links. When someone clicks something on your site and it leads to a 404 Error, it can be annoying, to say the least. And while you’re at it, create a personalized 404 page, just in case; this can sometimes prevent a frustrated user from jumping to a different firm’s site altogether.
Contact Driven2020 to Ask About UX
UX experience matters for a number of reasons when looking to improve your website, and it’s not something you can leave to chance. We’d love to help you ensure a law firm website that’s ready to make a positive first impression on each visitor; Driven2020 has worked with a number of law firms throughout California and across the country, and we’d love to show you some of our user-friendly, SEO-enhances website designs. Reach out to us today to schedule a consultation.